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• Question by: Geoff Pope
• Meeting date: 18 January 2006

Was it your suggestion, the sums of money you were going to acquire as a consultant and the one-off payment? If you add up the sums, as far as we know, you will be earning in the first two years just as much as you were before, but working less. Was that your terms or was that the Mayor's terms?

• Question by: Geoff Pope
• Meeting date: 18 January 2006

How will that work on the PPP? It is critical that that is renegotiated for the benefit of Londoners. You will be developing your thoughts and providing advice, but then your contract ends some two years before the actual negotiations. When the Mayor announced your position, he made it quite clear that the renegotiations for the PPP would be one of your key roles.

• Question by: Geoff Pope
• Meeting date: 18 January 2006

Without your line responsibility, you will be able to get much more done in 90 days. When we take on board the fact that you said you had built the world's best management team for transport, it is starting to feel as though it is getting a bit overcrowded with expertise and the best guys around at the top there. We are concerned about this. Is there not a risk that the role of Commissioner, which was obviously important in the early days, is now getting rather squeezed?

• Question by: Geoff Pope
• Meeting date: 18 January 2006

I am interested to know what made you change your mind compared with a year ago and now. What has happened?

• Question by: Geoff Pope
• Meeting date: 18 January 2006

Do you regret the timing of this, coming at the same time as we have this large fare increase? Many Londoners are upset with the 10% or more increase at the same time as the sums of money that you are being provided with are being highlighted. Was that not bad timing?

• Question by: Geoff Pope
• Meeting date: 18 January 2006

When you decided that you would leave this particular role, did you just go into the Mayor and say, `I am going'? Was there a negotiation?

• Question by: Elizabeth Howlett
• Meeting date: 06 April 2005

We were told first of all by the Mayor that this would prevent congestion, it would also improve air quality, but you do not care about that now and neither does the Mayor - it is only an income raiser.

• Question by: Elizabeth Howlett
• Meeting date: 06 April 2005

Mr Kiley, recently a constituent of mine had her car removed from her driveway in the middle of the night by bailiffs for non-payment of the Congestion Charge. Only through her own quick thinking, was she able to obtain a court injunction to stop the car being sold within two days. She then had to pay excessive fees, to both bailiff company and auctioneer, to recover her car. That her car was taken came as a surprise as, although TfL's bailiffs were able to locate her address to take the car, they were unable to send a penalty charge notice...

• Reference: 2005/0111-1
• Question by: Elizabeth Howlett
• Meeting date: 06 April 2005

Mr Kiley, TfL charges £50 as a standard Penalty Charge Notice, which rises to £100 after 14 days. For appellants who dispute the PCN, there exists the risk that an unsuccessful appeal will incur a fine of £100 should the appeals process be delayed. Is this system of fines being used to disincentivise appeals, and does this represent the use of penalties by TfL as a primarily revenue raising device as opposed to an incentive to obey the law? Also, is it not unfair that customers who pay the Congestion Charge, but state their intention to appeal, are not recognised...

• Reference: 2005/0112-1
• Question by: Elizabeth Howlett
• Meeting date: 06 April 2005

Mr Kiley, recently a constituent of mine paid his Congestion Charge via text message for the first time. He mistakenly entered the letters REG, denoting "registration", before entering his registration number. TfL therefore accepted payment for a car with a ten character number plate. When appealing the subsequent PCN, the adjudicator acknowledged that payment had been received for registration REG XXXX XXX but felt unable, despite my constituent's explanation, to recognise the honest mistake. What guidance exists to stop such an illogical approach being taken again, and is there some method of rectifying such spelling mistakes after payment of the...