- Reference: 2011/0136-1
- Question by: Valerie Shawcross
- Meeting date: 09 November 2011
Following the recent media reports that visually impaired people have been advised to avoid Victoria underground station at even peak times, please explain why this is the case, and why sufficient staff are apparently not available at this key interchange station during busy times to assist visually impaired passengers. Do you agree that this is an entirely unacceptable state of affairs? Has similar advice been given to mobility impaired passengers or people with other kinds of disability?