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• Reference: 2012/0034-1
• Question by: Navin Shah
• Meeting date: 20 June 2012

Why have you employed 600 Customer Service Advisers when you deleted 800 posts last year? Surely it would have been more cost-effective for TfL to not have had to pay for voluntary severance for 800 members of staff and then pay to train new staff?

• Reference: 2012/0035-1
• Question by: Valerie Shawcross
• Meeting date: 20 June 2012

I have had complaints that the @barclayscycles nor indeed, any of TfL's twitter accounts will respond to direct queries and questions. Why is this?

• Reference: 2012/0036-1
• Question by: Valerie Shawcross
• Meeting date: 20 June 2012

Further to the answer to Mayor's Question number 1464/2012, what negotiations have taken place between TfL, bus operators and Unite to resolve the dispute regarding Olympic pay for bus drivers? What has TfL's involvement been?

• Reference: 2012/0037-1
• Question by: Valerie Shawcross
• Meeting date: 20 June 2012

Please give an update on TfL's plans to improve bus services in the Streatham area, particularly with regard to the new Streatham Hub.

• Reference: 2012/0038-1
• Question by: Valerie Shawcross
• Meeting date: 20 June 2012

Please give an update on the pilot Young Transport Ambassadors Scheme which has been trialled in the Herne Hill area. Will the scheme be rolled out to other boroughs?

• Reference: 2012/0039-1
• Question by: Valerie Shawcross
• Meeting date: 20 June 2012

I note from the agenda for TfL's Projects and Planning Panel on 31st May that access works at Heathrow terminals 1,2 and 3 tube station are behind schedule. When will these works be completed?

• Reference: 2012/0041-1
• Question by: Jennette Arnold OBE
• Meeting date: 20 June 2012

Can I have assurance from the Mayor and Commissioner that every effort will be made to deliver electrification of Barking to Gospel Oak Line with in the next transport funding round?

• Reference: 2012/0042-1
• Question by: Jennette Arnold OBE
• Meeting date: 20 June 2012

How many cycling Ambassador schemes, like the one in Tower Hamlets, are there in place around London to encourage people on Low Incomes to use Barclay's Cycle Hire bikes?

• Reference: 2012/0043-1
• Question by: Jennette Arnold OBE
• Meeting date: 20 June 2012

My constituents have asked me to register their strong objection to plans to close the Westbound Platform at Hackney Wick Station during Games time. People in Hackney Wick will already have their travel severely disrupted with the rerouting of the 276 bus. The plans to close the platform will make it almost impossible for anybody with poor mobility living in Hackney Wick and dependent on public transport to travel during the Games period. I believe Hackney Council have also registered their objections to these plans with you. In light of the impact that this will have on the lives of...

• Reference: 2012/0044-1
• Question by: Jennette Arnold OBE
• Meeting date: 20 June 2012

The Greater Anglia Rail Franchise will be up for tender at the beginning of summer. Will you confirm that TfL will be entering an expression of interest in taking over the franchise so that my constituents can have an on time, value for money service similar to the North and East London lines which my constituents continue to rate highly?