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  • South West Trains

    • Reference: 2015/4359
    • Question by: Richard Tracey
    • Meeting date: 16 December 2015
    With South West Trains' operating contract ending in July 2017, what work is TfL doing to maximise the chances of it taking control of South West London's commuter rail network?

  • Compensation for train delays and cancellations

    • Reference: 2015/1961
    • Question by: Richard Tracey
    • Meeting date: 17 June 2015
    Last week it was revealed that there were over 3,000 train journeys where Londoners could have claimed compensation because their train was late or cancelled. But only 15% of people who could claim actually did. Do you think that train operators and TfL should do more to promote the fact that commuters can receive compensation for late or cancelled journeys?

  • Evacuation plans (Supplementary) [2]

    • Question by: Lynne Featherstone
    • Meeting date: 08 December 2004
    What age have they reached - not infancy?

  • Evacuation plans (Supplementary) [3]

    • Question by: Lynne Featherstone
    • Meeting date: 08 December 2004
    I did not know London's topography changed that often. You said it is quite likely in a catastrophic incident that the advice will be to stay indoors, basically, but how will you manage a spontaneous, fear-led mass exodus, when people panic? What have you got in place for that?

  • Evacuation plans (Supplementary) [4]

    • Question by: Lynne Featherstone
    • Meeting date: 08 December 2004
    How would that information be made available to Londoners ' with road, rail, Tube closures so that you avoid that kind of human panic? If transport is running at any point, how are they going to receive those'?

  • Evacuation plans (Supplementary) [5]

    • Question by: Lynne Featherstone
    • Meeting date: 08 December 2004
    Has, for example, something like a register of all the private coach operators in London been established? Has that all happened already?

  • Evacuation plans (Supplementary) [6]

    • Question by: Lynne Featherstone
    • Meeting date: 08 December 2004
    Right, so that is about 10 years old.

  • Evacuation plans (Supplementary) [7]

    • Question by: Darren Johnson
    • Meeting date: 08 December 2004
    Just following up on the points about spontaneous evacuation, as opposed to the formal evacuation plans, and if the plans to guide and inform people and all the rest of it did not work, could people expect formal restrictions on their movement in the event of a severe incident?

  • Evacuation plans (Supplementary) [9]

    • Question by: Valerie Shawcross
    • Meeting date: 08 December 2004
    Would you agree that the BTP, CCTV systems, and communications systems on the Underground are actually an important part of protection, as well as evacuation plans?

  • Evacuation plans (Supplementary) [10]

    • Question by: Valerie Shawcross
    • Meeting date: 08 December 2004
    Do you, therefore, think it is a problem that we are undersupplied with all of those resources on the over-ground system in London?