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• Question by: Keith Prince
• Meeting date: 05 March 2020

Keith Prince AM: First of all, Mr Mayor, thank you for attending the Haven House event last week. It was very gracious of you to come along to that. Continuing on black cabs, one of the big issues of course is around The Knowledge and the massive drops we have seen in the number of black cab drivers doing The Knowledge. I have actually seen advertising for people to do The Knowledge, which is something I have never seen before. What can we do about that, Mr Mayor? What plan do you have to do about it?

• Question by: Susan Hall
• Meeting date: 05 March 2020

Susan Hall AM: Mr Mayor, there is real growing local support and a very positive campaign from the splendid Elliot Colburn MP [for Carshalton and Wallington]. Will you start to seriously consider the extension of the Overground from West Croydon to Sutton?

• Question by: Lord Bailey of Paddington
• Meeting date: 05 March 2020

Shaun Bailey AM: Mr Mayor, on 7 February [2020] 97% of Unite bus drivers voted to strike over fatigue and safety. A week later, you announced that bus drivers would receive an extra £34 million in bonuses. How many more trade unions can expect this kind of hush money?

• Question by: Susan Hall
• Meeting date: 05 March 2020

Susan Hall AM: First of all, bravo for those questions. Thank you very much, Assembly Member Arnold, for that. I am sure the Mayor is as surprised as I am - for once we will share an emotion - that the Assembly Member for Harrow and Brent did not even mention the wretched Metropolitan line, which has been a complete disaster for the last year. We have had nothing but trouble being turfed off trains and so on. Mr Mayor, I will ask you: are you happy with the service that -- Tony Arbour AM (Deputy Chairman): Hang on, Assembly...

• Question by: Tony Devenish
• Meeting date: 05 March 2020

Tony Devenish AM: Mr Mayor, going back to Assembly Member Arnold’s question about tin-eared anti-customer service culture, in many ways the best question I have heard in the entire four years from this Assembly, I have a suggestion for you. Will you consider involving the retiring Deputy Chair and Chair of the Assembly in the recruitment of Mr Brown’s successor? We have to sort out customer services. It is a shocking set of customer services. TfL does many things well, but customer service is not one of them.

• Question by: Tony Devenish
• Meeting date: 05 March 2020

Jennette Arnold OBE AM (Chair): I would not normally take a follow‑up question from the Member who has put that question because this is not Mayor’s update but because of the publicity and the concerns that I know of and a number of Members have raised about Hammersmith Bridge, can I ask Assembly Member Devenish if he has anything briefly to say in response to the Mayor? Tony Devenish AM: Good morning, Mr Mayor. As you know, it has been shut for 11 months, Hammersmith Bridge. We still do not have a direct plan of when we are going to...

• Reference: 2020/0930
• Question by: Keith Prince
• Meeting date: 05 March 2020

4 years ago, in your manifesto, you claimed that TfL was “inefficient and flabby”. Can you name one piece of flab that you have cut?

• Question by: Richard Tracey
• Meeting date: 21 October 2009

Could I take up one point with you on the whole relative costs of salaries and so on? Mr Higgins, you, I think, serve with seven other directors on the ODA, receiving pretty substantial salaries. Indeed, I believe you, this last year, did forego half of your bonus until 2012. Would it be reasonable for you and your fellow directors to consider foregoing your complete bonus until you have finished the job, and then receive whatever you are entitled to, through the success you have achieved?

• Question by: Andrew Boff
• Meeting date: 21 October 2009

You set the target for 7% of the workforce being previously unemployed. The data that you collected relied on a voluntary question of the staff being employed and only 25% of your workforce actually replied to that question. Are you absolutely convinced that you have hit that target of 7% and that you are claiming 10%? Are you convinced that those are accurate representations of how many people were previously unemployed?

• Question by: Richard Tracey
• Meeting date: 21 October 2009

The Mayor, of course, has an aspiration that, wherever possible, the officials should use public transport. Now the media are in Bloomsbury, I believe, near the bullet train, so will they use that? Many of the officials will be close to the Central line. Will they use that?