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  • Customer checks on the Tube

    • Reference: 2003/0151
    • Question by: Lynne Featherstone
    • Meeting date: 11 June 2003
    Do you agree that there should be 5 key, and customer `friendly', indicators that Londoners can use to judge the success that Transport for London may, or may not make in operating the Tube? .
  • Transfer of the Tube

    • Reference: 2003/0176
    • Question by: John Biggs
    • Meeting date: 11 June 2003
    Are you ready to take over London Underground ? .
  • Tube Station Refurbishments

    • Reference: 2003/0177
    • Question by: Valerie Shawcross
    • Meeting date: 11 June 2003
    I notice that 'Tube lines' programme of station rebuilds and major refurbishments is heavily biased away from South London stations. Did you discuss the priority order of these schemes with Tube Lines and if so can you justify only working on 3 south London stations in the next 5 years? Do you think there is scope for reviewing these priorities when TfL takes over LUL? .
  • Safer Tube Stations

    • Reference: 2003/0178
    • Question by: Toby Harris
    • Meeting date: 11 June 2003
    What priority will you give to raising tube stations to the Secure Stations standard? .
  • Ticketing

    • Reference: 2003/0180
    • Question by: Meg Hillier
    • Meeting date: 11 June 2003
    What potential does Mr O'Toole see for improved integration of single-journey ticketing between London Underground and the overland suburban rail network? Does he see this as a priority? What will he be doing to move this forward? .
  • Staffing

    • Reference: 2003/0182
    • Question by: John Biggs
    • Meeting date: 11 June 2003
    Is the Underground under or overstaffed? .
  • London Undergrond Srikes

    • Reference: 2003/0203
    • Question by: Roger Evans
    • Meeting date: 11 June 2003
    How confident are you that you will be able to minimise industrial disputes on the Underground once the system is transferred? .
  • Tube and PPP contracts (Supplementary) [1]

    • Question by: Lynne Featherstone
    • Meeting date: 11 June 2003
    I hear what you are saying and I understand. You have three pieces of work: you must manage the contracts, manage the Tube running, and this third piece of work I am nagging you about. You do not want to raise expectations and you want to see that you do those first two pieces of work. I want to test you in two areas. The closure of the Central Line was one. I am looking at flexibility within the contract. You do agree there may be flexibility for negotiation within the contract, either along those lines or indeed along what...
  • Tube and PPP contracts (Supplementary) [2]

    • Question by: Lynne Featherstone
    • Meeting date: 11 June 2003
    I am not saying `rush', but you must understand that for three years I and others, including Bob Kiley, have said that PPP is not going to deliver for London. Therefore, while you are doing what you can with the PPP and with London Underground, I am asking for a commitment that you look for flexibility in the contract and will look for add ons, perhaps not in the first year but the work surely has to start now in looking for where you can deliver more for London than the Government has saddled us with.
  • Tube and PPP contracts (Supplementary) [3]

    • Question by: Lynne Featherstone
    • Meeting date: 11 June 2003
    I understand where you are coming from on that, but I have to say I thought the Government did a terrible job in negotiating the PPP. Do you think your skills will be better than the Government's?