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• Reference: 2015/4359
• Question by: Richard Tracey
• Meeting date: 16 December 2015

With South West Trains' operating contract ending in July 2017, what work is TfL doing to maximise the chances of it taking control of South West London's commuter rail network?

• Reference: 2015/1961
• Question by: Richard Tracey
• Meeting date: 17 June 2015

Last week it was revealed that there were over 3,000 train journeys where Londoners could have claimed compensation because their train was late or cancelled. But only 15% of people who could claim actually did. Do you think that train operators and TfL should do more to promote the fact that commuters can receive compensation for late or cancelled journeys?

• Question by: Jenny Jones
• Meeting date: 10 October 2006

Okay. So, we might still see junk food on sale there?

• Question by: Bob Neill
• Meeting date: 12 January 2005

Mr Fletcher, as Chief of Staff, what are your responsibilities?

• Question by: Bob Neill
• Meeting date: 12 January 2005

Would you be kind enough to refresh our memories?

• Question by: Bob Neill
• Meeting date: 12 January 2005

What systems are in place to try to prevent things going out or being said in the Mayor's name that he may completely disagree with?

• Question by: Bob Neill
• Meeting date: 12 January 2005

Are you surprised that the Mayor said, `I often find lots of documents produced here which, if I had had time to go through and amend, would have had a strongly different tone'?

• Question by: Jennette Arnold OBE
• Meeting date: 08 December 2004

I wonder if you might just draw down a little bit and say is your planning based on a sector response. Listening to you, yes, you have all this equipment, but we are just used to seeing fire engines moving from A to B. How would you respond to a sector? Are you saying that you have enough equipment and resources within a given sector, and so that that would, in itself, support a catastrophic incident in that sector?

• Question by: Jennette Arnold OBE
• Meeting date: 08 December 2004

A lot of your learning came about after 9/11. Have you been around the table with your New York colleagues recently? I am just trying to get a sense of whether the equipment we have bought since 9/11 is really state-of-the-art. Is that something for the next two years, or should we be finding ways of working with people from Spain, New York, more so, because clearly, things move on in other worlds?

• Question by: Jennette Arnold OBE
• Meeting date: 08 December 2004

Last night in my constituency there was a major meeting because of concerns of movement of ordinary engines. What can you say to Londoners today in terms of your readiness from your service and working in collaboration with colleagues. Are you ready?