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• Question by: Keith Prince
• Meeting date: 05 March 2020

Keith Prince AM: First of all, Mr Mayor, thank you for attending the Haven House event last week. It was very gracious of you to come along to that. Continuing on black cabs, one of the big issues of course is around The Knowledge and the massive drops we have seen in the number of black cab drivers doing The Knowledge. I have actually seen advertising for people to do The Knowledge, which is something I have never seen before. What can we do about that, Mr Mayor? What plan do you have to do about it?

• Question by: Susan Hall
• Meeting date: 05 March 2020

Susan Hall AM: Mr Mayor, there is real growing local support and a very positive campaign from the splendid Elliot Colburn MP [for Carshalton and Wallington]. Will you start to seriously consider the extension of the Overground from West Croydon to Sutton?

• Question by: Lord Bailey of Paddington
• Meeting date: 05 March 2020

Shaun Bailey AM: Mr Mayor, on 7 February [2020] 97% of Unite bus drivers voted to strike over fatigue and safety. A week later, you announced that bus drivers would receive an extra £34 million in bonuses. How many more trade unions can expect this kind of hush money?

• Question by: Susan Hall
• Meeting date: 05 March 2020

Susan Hall AM: First of all, bravo for those questions. Thank you very much, Assembly Member Arnold, for that. I am sure the Mayor is as surprised as I am - for once we will share an emotion - that the Assembly Member for Harrow and Brent did not even mention the wretched Metropolitan line, which has been a complete disaster for the last year. We have had nothing but trouble being turfed off trains and so on. Mr Mayor, I will ask you: are you happy with the service that -- Tony Arbour AM (Deputy Chairman): Hang on, Assembly...

• Question by: Tony Devenish
• Meeting date: 05 March 2020

Tony Devenish AM: Mr Mayor, going back to Assembly Member Arnold’s question about tin-eared anti-customer service culture, in many ways the best question I have heard in the entire four years from this Assembly, I have a suggestion for you. Will you consider involving the retiring Deputy Chair and Chair of the Assembly in the recruitment of Mr Brown’s successor? We have to sort out customer services. It is a shocking set of customer services. TfL does many things well, but customer service is not one of them.

• Question by: Tony Devenish
• Meeting date: 05 March 2020

Jennette Arnold OBE AM (Chair): I would not normally take a follow‑up question from the Member who has put that question because this is not Mayor’s update but because of the publicity and the concerns that I know of and a number of Members have raised about Hammersmith Bridge, can I ask Assembly Member Devenish if he has anything briefly to say in response to the Mayor? Tony Devenish AM: Good morning, Mr Mayor. As you know, it has been shut for 11 months, Hammersmith Bridge. We still do not have a direct plan of when we are going to...

• Reference: 2020/0930
• Question by: Keith Prince
• Meeting date: 05 March 2020

4 years ago, in your manifesto, you claimed that TfL was “inefficient and flabby”. Can you name one piece of flab that you have cut?

• Reference: 2012/0229-1
• Question by: Andrew Boff
• Meeting date: 14 November 2012

What will your new role as Olympics Legacy Ambassador entail? What will be your key message when advising the Prime Minister on how best to secure a long-term benefit of hosting the Games?

• Question by: Richard Tracey
• Meeting date: 14 November 2012

Thank you, madam. There is no doubt, we all agree what a phenomenal event it was, well, the two events, the Olympics and the Paralympics. It seems to me rather unfortunate that this is the one thing that seems to be besmirching the phenomenal record because it is being commented on in both the broadcast media and in the written media. There is one thing that I do not quite understand. There was a Twitter feed - I think it was called @2012TicketAlert - which could have directed people to your website when you did have unsold tickets. Is it...

• Question by: Andrew Boff
• Meeting date: 14 November 2012

Lord Deighton, what we had asked for in our meeting back in March/April - I cannot remember when it was - what we had asked for and what we received an assurance about was that we would get the data immediately after the Olympics; it would be released to us and that we would be able to make judgments about the allocations. What we received was an embargoed set of aggregated data, not the raw data that we wanted. We received an embargoed set of aggregated data one week before this meeting, embargoed until yesterday, and we get the breakdown...