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• Reference: 2023/3346
• Question by: Neil Garratt
• Meeting date: 14 September 2023

At the time when people were signing up to Solar Together London, the following words were on the London.gov.uk GLA website; “the Solar Together London scheme will group purchase solar panels at a very competitive price on your behalf and oversee the high-quality installation of them by installers who have passed our rigorous vetting process”, on the page which introduced the Solar Together scheme. They have since been removed. Do you think they gave the public a false and misleading picture of the way the scheme operated?

• Reference: 2023/3347
• Question by: Neil Garratt
• Meeting date: 14 September 2023

At the time when people were signing up to Solar Together London, the following words were on the London.gov.uk GLA website, on the page which introduced the Solar Together scheme; “the Solar Together London scheme will group purchase solar panels at a very competitive price on your behalf and oversee the high-quality installation of them by installers who have passed our rigorous vetting process.” They have since been removed. Do you think members of the public reading these words on the GLA website will have taken them to mean that the GLA was overseeing the installation by installers who had...

• Reference: 2023/3348
• Question by: Neil Garratt
• Meeting date: 14 September 2023

At the time when people were signing up to Solar Together London, the following words were on the London.gov.uk GLA website, on the page which introduced the Solar Together scheme; “the Solar Together London scheme will group purchase solar panels at a very competitive price on your behalf and oversee the high-quality installation of them by installers who have passed our rigorous vetting process.” They have since been removed. Why were they removed?

• Reference: 2023/3349
• Question by: Neil Garratt
• Meeting date: 14 September 2023

At the time when people were signing up to Solar Together London, the following words were on the London.gov.uk GLA website, on the page which introduced the Solar Together scheme; “the Solar Together London scheme will group purchase solar panels at a very competitive price on your behalf and oversee the high-quality installation of them by installers who have passed our rigorous vetting process.” They have since been removed. On which date were they removed?

• Reference: 2023/3350
• Question by: Neil Garratt
• Meeting date: 14 September 2023

You have backed this scheme and therefore Londoners put their trust into iChoosr who have let many customers down. What are you doing personally to reassure affected customers?

• Reference: 2023/3351
• Question by: Neil Garratt
• Meeting date: 14 September 2023

Will you be more involved with future phases of Solar Together to ensure that issues of this scale do not occur again?

• Reference: 2023/3352
• Question by: Neil Garratt
• Meeting date: 14 September 2023

Will there be any contractual changes to your relationship with iChoosr so that the GLA can be a data handler and also involved in the process of vetting potential suppliers?

• Reference: 2023/3353
• Question by: Neil Garratt
• Meeting date: 14 September 2023

Do you think that the lack of legal mechanisms you have to resolve the situation with GETUK in hindsight was a mistake?

• Reference: 2023/3354
• Question by: Neil Garratt
• Meeting date: 14 September 2023

Will you provide the Assembly with an update following discussions with iChoosr on how this scheme will progress?

• Reference: 2023/2825
• Question by: Neil Garratt
• Meeting date: 20 July 2023

What lessons have you learnt from the Solar Together debacle?