- Reference: 2013/5285
- Question by: Caroline Pidgeon
- Meeting date: 18 December 2013
Passengers in south west London have received emails saying in part, "Important Customer Information - Oyster card sales. From 01 January 2014, there will no longer be the option to top up an Oyster card or to purchase an Oyster season Travelcard from Wimbledon Station ticket office." How have you allowed this unacceptable situation to arise? What action will you take to restore Oyster top-ups and season tickets at this ticket office and the ability to buy longer Oyster Travelcards at this station?