- Reference: 2019/17377
- Question by: David Kurten
- Meeting date: 12 September 2019
It has been alleged that there is a discrepancy between FreeNow’s driver Terms and Conditions which states that the driver charges the passenger the metered fare for the taxi trip, however, and their passenger Terms and Conditions which says the driver assigns the taxi trip fare payment to FreeNow to charge the passenger. Would these billing arrangements adhere to existing TfL regulations?