Search questions

• Reference: 2019/20774
• Question by: Jennette Arnold OBE
• Meeting date: 19 December 2019

For paper tickets, can you confirm how many people submitted a refund claim to TfL Customer Service by no later than 29 October 2019? How many claims were granted and how many were denied?

• Reference: 2019/20775
• Question by: Jennette Arnold OBE
• Meeting date: 19 December 2019

For paper tickets, can you confirm how many people received their refund a) by 30 th November 2019 and b) after 30 th November 2019?

• Reference: 2019/20776
• Question by: Jennette Arnold OBE
• Meeting date: 19 December 2019

Residents of Springfield Road in Chingford have been forced to endure debilitating noise from Chingford Depot for the last seven years. They were told that this would be brought to an end with the introduction of Bombardier 710s on the line by the end of this year (2019). Yet again Bombardier have failed to deliver these trains on time, leaving my constituents to deal with the consequences. Please detail the discussions you have had with Bombardier to compensate my constituents for the continuing noise issues which Bombardier’s inability to deliver trains on time is the cause of.

• Reference: 2019/20777
• Question by: Jennette Arnold OBE
• Meeting date: 19 December 2019

Please provide details of freedom pass usage on the 134 bus route from August 2018-November 2019 broken down by months.

• Reference: 2019/20778
• Question by: Jennette Arnold OBE
• Meeting date: 19 December 2019

Please provide details of freedom pass usage on the 134 bus route from August 2018-November 2019 broken down by months.

• Reference: 2019/20779
• Question by: Jennette Arnold OBE
• Meeting date: 19 December 2019

Please provide details of freedom pass usage on the 205 bus route from August 2018- November 2019 broken down by months

• Reference: 2019/20780
• Question by: Jennette Arnold OBE
• Meeting date: 19 December 2019

Elderly residents within my constituency are being raising concerns that changes to bus routes in Islington, Hackney and Waltham Forest are making it more difficult for them to make journeys and access local services, leaving them isolated for wider London services. What reassurance can you provide them that the needs of older people are a priority when addressing changes to the infrastructure of London?

• Reference: 2019/20781
• Question by: Jennette Arnold OBE
• Meeting date: 19 December 2019

How many small businesses have applied for the Mayor’s scrappage scheme for polluting older vehicles? How many of these received funding?

• Reference: 2019/20782
• Question by: Jennette Arnold OBE
• Meeting date: 19 December 2019

One of my constituents has contacted me as he is very concerned that he cannot currently afford to update the van he relies upon to transport the materials and tools for his construction business. However he regularly has to travel into the congestion charging zone for his work and is very concerned that the implementation of the ULEZ will make his business financially unviable. Please provide details of how you are supporting small businesses like this and making sure that they remain solvent.

• Reference: 2019/20783
• Question by: Jennette Arnold OBE
• Meeting date: 19 December 2019

Please explain what fines TfL will face due to the Mayor’s Anti-Idling Campaign as the overnight running of trains at the Chingford Depot causes significant noise and air pollution?