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• Reference: 2019/20998
• Question by: Navin Shah
• Meeting date: 19 December 2019

The Federation of Small Businesses (‘FSB’) have called for radical business rates reform to provide financial assistance for businesses impacted by Brexit uncertainty. With the high streets facing ‘retail apocalypse’, do you agree with the range of measures indicated in FSB’s recommendations to the Chancellor and what measures are necessary to help London’s small businesses and stop the decline in London’s High Streets?

• Reference: 2019/20999
• Question by: Navin Shah
• Meeting date: 19 December 2019

Your response to Question (2019/17739) addressed the issue of TfL’s response to Tube noise. Additionally, in your letter written on 5 November 2019 responding to the matter of TfL’s response to tube noise, you stated that Pandrol Vanguard track fastenings may reduce the amount of rail grinding. However, new installations have been halted to enable TfL to assess their success and concerns of in-carriage noise. What is your response in the meantime, specifically, to residents who endure the grinding noises for much longer periods of time than Tube riders? When can they expect an acceptable solution to reduce/remove noise? Is...

• Reference: 2019/21000
• Question by: Navin Shah
• Meeting date: 19 December 2019

In your letter written on 5 November 2019 addressing the issue of TfL’s response to Tube noise, you wrote that the TfL has “carried out a targeted programme of rail grinding at key sites which, at many locations, has led to a reduction in both in-carriage and residential noise.” Can you provide proof of this reduction in each of the key sites that were targeted?

• Reference: 2019/21001
• Question by: Navin Shah
• Meeting date: 19 December 2019

The performance of TfL in dealing with tube noise, from my experience of local casework, is patchy. One of my residents has said to me “I am awaiting an update regarding the intrusive noise on the part of the Jubilee Line known as The Kingsbury Curve. This issue is now almost six months old, and we seem to be no nearer to getting the noise reduced.” I accept that measures for such problems are complex. However, how can TfL improve its performance so that it retains trust of residents and that the issues are dealt with in a timely manner?

• Reference: 2019/21002
• Question by: Navin Shah
• Meeting date: 19 December 2019

Can you provide the number, and the nature of Taxicard customer complaints since the re-awarding of the Taxicard contract to CityFleet last year?

• Reference: 2019/21003
• Question by: Navin Shah
• Meeting date: 19 December 2019

What steps are taken when Taxicard customers have poor experiences with drivers?

• Reference: 2019/21004
• Question by: Navin Shah
• Meeting date: 19 December 2019

Are you able to support special needs education (SEN) pupils in London who attend mainstream schools that don’t have the resources to support their full-time education? Do you know the extent of this problem across London schools and how the schools can have adequate resources to help appropriate SEN support / full-time education?

• Reference: 2019/21005
• Question by: Navin Shah
• Meeting date: 19 December 2019

The redevelopment project led by TfL, in partnership with Catalyst Housing Association, to build affordable housing on the station car parks of Rayners Lane, Stanmore and Canons Park Stations has raised concerns from some residents and local community groups. The concerns range from severe criticism about the extent and poor quality of notifications to the impact the development would have on the areas concerned. I have been asked to raise the following specific questions with you – (please note some of the language/tone of questions below is that from a resident and not myself): Why do you think this is...

• Reference: 2019/21006
• Question by: Navin Shah
• Meeting date: 19 December 2019

A survey from the Office for National Statistics shows the pay gap has widened from 13.9 to 15.9 per cent in highly paid senior management roles over the past year. The figures quoted for London suggest the average full-time salary for men was £54,721 which is a third higher than the £40,488 average for women. What do you and government need to do to tackle the disparity?

• Reference: 2019/21007
• Question by: Navin Shah
• Meeting date: 19 December 2019

Senior figures in the police and domestic violence services say that there are links between perpetrators of domestic violence becoming dangerous extremists, and also of children who witness domestic abuse being susceptible to radicalisation. The co-chair of your Violence Against Women and Girls Board, Joan Smith, has written a book on this very issue. Are you doing any work to investigate this area of crossover between violence against women and girls and countering extremism?