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• Reference: 2016/0321
• Question by: Valerie Shawcross
• Meeting date: 20 January 2016

Please provide details of how revenue inspectors check contactless payment cards and apple pay, in order to ensure that the card has been correctly used for the journey?

• Reference: 2016/0322
• Question by: Valerie Shawcross
• Meeting date: 20 January 2016

What plans, of any, do TfL have for 2016/17 onwards in terms of the number of revenue inspectors working on the network? Please break down the figures by transport mode.

• Reference: 2016/0323
• Question by: Valerie Shawcross
• Meeting date: 20 January 2016

Further to your response to my question number 2015/4136 I am concerned to see that three of the junctions with the highest casualty figures in my constituency are located along Borough High Street. While I acknowledge that there are various projects in development for various locations on Borough High Street, please provide an update on those on this list (Great Dover Street, Duke Street Hill and Southwark Street.

• Reference: 2016/0324
• Question by: Valerie Shawcross
• Meeting date: 20 January 2016

Further to your response to my question number 2015/4136 I am concerned to see that the junction of Acre Lane and Brixton Hill tops the list of junctions with high casualty rates in my constituency. What action is planned to improve this?

• Reference: 2016/0325
• Question by: Valerie Shawcross
• Meeting date: 20 January 2016

Due to the Fit for the Future programme and ongoing closure of ticket offices at tube stations, those wishing to renew their annual season ticket - for example those who are able to obtain a loan from their workplace for this purpose - are being directed to renew their tickets online, as there are now no facilities to do so at many stations. I have received some comments about the online system being problematic and technical issues meaning customers have been unable to renew their cards in recent weeks, leading to some people having to spend more to travel while...

• Reference: 2016/0326
• Question by: Valerie Shawcross
• Meeting date: 20 January 2016

I recently dealt with a complaint from a mobility impaired bus passenger who complained that a New Bus driver closed the back door of the bus she had just boarded, and drove off before her carer had been able to board - the carer was left standing on the pavement. Although I welcome assurances from TfL that bus driver training is to be improved in this regard, the constituent has made the point that the bus was very busy, with a lot of people standing, and it must have been difficult for the driver to see what was happening at...

• Reference: 2016/0327
• Question by: Valerie Shawcross
• Meeting date: 20 January 2016

I have received a complaint from a concerned elderly Londoner about the removal of bus countdown indicator boards from some bus stops. He states 'I assume [the rationale for removing them] is that everyone has a smartphone and can download the app. Well, everyone doesn't have a smart phone, especially many elderly people'. The constituent cites specific examples of countdown indicators having been removed at the Royal Courts of Justice stop, heading towards the West End, in Penge High Street at Harris Academy, Beckenham High Street at St George's Church, and a stop serving Kings College Hospital in Denmark Hill...

• Reference: 2016/0328
• Question by: Valerie Shawcross
• Meeting date: 20 January 2016

TfL's Press Office internship (Job Number: 017780 ) says "Bursary - to cover subsistence and living expenses; Benefits - free travel in London". It does not make clear whether the London Living Wage is paid. Can you confirm whether all TfL internships pay the London Living Wage and why it is not mentioned explicitly in the job advert?

• Reference: 2016/0329
• Question by: Valerie Shawcross
• Meeting date: 20 January 2016

What is TfL's marketing and advertising budget for 2015/16 and what is the proposed budget for 2016/17?

• Reference: 2016/0330
• Question by: Valerie Shawcross
• Meeting date: 20 January 2016

When do you plan to publish the TfL 2015 Business Plan, given you have missed the usual December publication date?