- Question by: Peter Hulme Cross
- Meeting date: 23 May 2007
OK. One more point, and that is Metronet employ about 6,000 people in their staff - both frontline and back office - most of whom would say that they were Londoners. The constant criticism of Metronet that emanates from you and some other people I would suggest is undermining the morale of the company and making matters worse. Their staff try extremely hard, and work extremely hard, to keep London Underground going. Yet they are criticised unmercifully and constantly. That is creating a real morale problem for Metronet.