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• Reference: 2015/4359
• Question by: Richard Tracey
• Meeting date: 16 December 2015

With South West Trains' operating contract ending in July 2017, what work is TfL doing to maximise the chances of it taking control of South West London's commuter rail network?

• Reference: 2015/1961
• Question by: Richard Tracey
• Meeting date: 17 June 2015

Last week it was revealed that there were over 3,000 train journeys where Londoners could have claimed compensation because their train was late or cancelled. But only 15% of people who could claim actually did. Do you think that train operators and TfL should do more to promote the fact that commuters can receive compensation for late or cancelled journeys?

• Reference: 2012/0020-2
• Question by: Richard Tracey
• Meeting date: 31 May 2012

Richard Tracey (AM): I am grateful, Chair. Commissioner, this matter of PCSOs is really exercising the public of London. Obviously you have a lot more to do, but unfortunately there is a lot of misleading information out there and it is very good that you have, this morning, spelt out some of the reality. First of all you talked about the recruitment of new warranted officers from PCSOs which depleted the warranted officers but the main contact that the public seemed to have with the police, from the feedback I get, is when your fairly junior officers go out to...