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• Reference: 2009/0288-1
• Question by: Richard Barnbrook
• Meeting date: 09 December 2009

Complaints have been received by customers when dialling 0207 222 5600 and then requesting Oyster Cards information. Apparently customers were held in a queue for over 24 minutes despite the message advising they were only 3rd or 4th to be dealt with. After contacting customer services they were advised that the Oyster Cards information service are notorious for delays and that many complaints have been made. Are you aware of the complaints? Can anything be done to rectify this 'user un-friendly' system?

• Reference: 2009/0289-1
• Question by: Victoria Borwick
• Meeting date: 09 December 2009

Given that many dwellings in London are now blocks of flats or houses in multiple occupancy, will the Mayor ask Transport for London to update its policy on consulting residents about new bus stops, so that every resident within 50 metres of a proposed new stop is consulted?

• Reference: 2009/0290-1
• Question by: Victoria Borwick
• Meeting date: 09 December 2009

Does the Mayor foresee a role for segways or other small self-balancing electric vehicles as a future mode of transportation in parts of the capital?

• Reference: 2009/0287-1
• Question by: Richard Barnbrook
• Meeting date: 09 December 2009

If Tube Lines do not renew their Public Private Partnership (PPP) Contract at the end of 2009, what are the contingency plans for finishing the Jubilee Line upgrade plus any other outstanding Tube Lines work and will PPP be dead in the water?

• Reference: 2009/0309-1
• Question by: Victoria Borwick
• Meeting date: 09 December 2009

I have received a number of complaints from constituents who have had significant problems renewing their annual residents congestion charge discounts. What will the Mayor and TfL be doing to ensure these problems are addressed?

• Reference: 2009/0002
• Question by: Richard Barnbrook
• Meeting date: 14 June 2009

Earlier in the year the Mayor indicated his awareness of the Peak Oil phenomena. As such is he familiar with any current or planned study or report into how the potentially catastrophic implications could be offset in London? If one does not exist will he consider, as a matter of urgency, the commissioning of a detailed survey?

• Reference: 2009/0003
• Question by: Richard Barnbrook
• Meeting date: 14 June 2009

What measures will the Mayor take to ensure public safety and protect the livelihoods of legitimate taxi drivers in the light of the worryingly high levels of rogue taxi drivers still operating in London more than six months after his election?

• Reference: 2009/0004
• Question by: Richard Barnbrook
• Meeting date: 14 June 2009

Is it final that the DLR extension will not be extended from Beckton via Barking and Dagenham to Rainham or is this something that may change in the future?

• Reference: 2009/0009
• Question by: Victoria Borwick
• Meeting date: 14 June 2009

Do you agree with Hugh Sumner, the ODA's Director of Transport, that roadworks are the biggest cause of congestion in London?

• Reference: 2009/0001
• Question by: Richard Barnbrook
• Meeting date: 14 June 2009

The Urban Light Transport System, currently being tested at Heathrow Airport, offers substantial economic and environmental advantages over conventional forms of transport. Does the Mayor support the concept of rolling out the ULTra transport system across London or will this be another fantastic British innovation either consigned to the scrap heap or poached by foreign companies.