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• Reference: 2013/0019-1
• Question by: Stephen Knight
• Meeting date: 09 October 2013

When will all Crossrail stations have pavement-to-train step-free access?

• Reference: 2012/0072-1
• Question by: Caroline Pidgeon
• Meeting date: 20 June 2012

How concerned are you with the recent performance of London Underground?

• Question by: Caroline Pidgeon
• Meeting date: 20 June 2012

I think that is reassuring and I am sure the IOC and Londoners will be reassured by that. In the event that there is a failure, say, on the Jubilee line during the games and you have people at the Olympic Park wanting to get down to the north Greenwich arena, will you allow spectators to travel for free on the cable car as a quick means to travel?

• Question by: Caroline Pidgeon
• Meeting date: 20 June 2012

That was out of LU's control. Have you assured yourself that measures are in place? We have heard about the blue-light team and all the things you told us last week, and Peter and others have told us. How have you assured yourself and the IOC that things are in place and that people will be able to get around?

• Question by: Caroline Pidgeon
• Meeting date: 20 June 2012

I think the last thing any of us want is images being beamed around the world of spectators having to be walked down the tracks and tunnels due to a broken-down train or some signalling problem or whatever, and particularly we have now heard that Jacques Rogge, the International Olympic Committee (IOC) President, may even occasionally be travelling by the Tube thanks to the pressures from you and others.

• Question by: Caroline Pidgeon
• Meeting date: 20 June 2012

Thanks to the pressure by yourself and others no doubt. Are you concerned that such failures on the Underground at Games time could lead to worldwide embarrassment and what are you personally doing to assure yourself that the system is going to be working as well as it can throughout the Games?

• Question by: Graham Tope
• Meeting date: 10 December 2003

That is very welcome. I think Sir John quite rightly said how important it is that victims continue to receive support. What are we doing to ensure that victims are kept informed of the progress of their case? Hopefully there is a lot of support usually at the beginning and shortly after the incident. It takes quite a long time to go through to judicial disposal. What attention is paid to keeping these victims informed?

• Reference: 2003/0145
• Question by: Lynne Featherstone
• Meeting date: 11 June 2003

The closure of the extremely busy Central Line for the best part of three months, though highly inconvenient, showed that London does not have to come to a halt if a key line is closed down. Do you now believe that TfL could get very much better value for money out of the PPP contracts if work to upgrade the Tube system (track, signalling, stations) were concentrated into periods where lines or sections of line were closed entirely, rather than being restricted to 12.30am 5.30am with all the inefficiencies of stop-start-stop that this entails? .

• Reference: 2003/0149
• Question by: Sally Hamwee
• Meeting date: 11 June 2003

Do you report directly to Bob Kiley? .

• Reference: 2003/0150
• Question by: Mike Tuffrey
• Meeting date: 11 June 2003

Mr O'Toole your strengths are obviously in contract management looking at your previous business experience. How can what you have learned from your previous experience be best applied to London's Tube network? .