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• Question by: Tony Devenish
• Meeting date: 08 June 2023

Tony Devenish AM: Thank you, Chair. Good morning, panel, and good morning, Deputy Mayor. I think that was the best excuse I have heard for the Mayor not turning up yet. We get one every time. There is one thing that has not been mentioned so far this morning. As somebody who has spent most of my career in infrastructure, it is the vision thing. You are going into the begging bowl at the end, Deputy Mayor, but before you have a begging bowl you actually need a vision. Both of the first two Mayors really - and I do...

• Question by: Tony Devenish
• Meeting date: 05 March 2020

Tony Devenish AM: Mr Mayor, going back to Assembly Member Arnold’s question about tin-eared anti-customer service culture, in many ways the best question I have heard in the entire four years from this Assembly, I have a suggestion for you. Will you consider involving the retiring Deputy Chair and Chair of the Assembly in the recruitment of Mr Brown’s successor? We have to sort out customer services. It is a shocking set of customer services. TfL does many things well, but customer service is not one of them.

• Question by: Tony Devenish
• Meeting date: 05 March 2020

Jennette Arnold OBE AM (Chair): I would not normally take a follow‑up question from the Member who has put that question because this is not Mayor’s update but because of the publicity and the concerns that I know of and a number of Members have raised about Hammersmith Bridge, can I ask Assembly Member Devenish if he has anything briefly to say in response to the Mayor? Tony Devenish AM: Good morning, Mr Mayor. As you know, it has been shut for 11 months, Hammersmith Bridge. We still do not have a direct plan of when we are going to...