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• Reference: 2015/4359
• Question by: Richard Tracey
• Meeting date: 16 December 2015

With South West Trains' operating contract ending in July 2017, what work is TfL doing to maximise the chances of it taking control of South West London's commuter rail network?

• Question by: Fiona Twycross
• Meeting date: 02 December 2015

Fiona Twycross AM: I wanted to correct the impression that was given that the way it has been operating at the moment has been simply about opposition Members [on LFEPA] getting at the Mayor. The fact is that the Mayor has insisted on managing by Direction even when there has not been an impasse, including on issues over which there has been cross‑party agreement by LFEPA Members. I just wondered if you could focus a little bit on what impact the Mayor’s insistence on management by Direction has had. To be honest, we have had Directions on all sorts of...

• Question by: Richard Tracey
• Meeting date: 02 December 2015

Richard Tracey AM: Chairman, probably this is one for you as the politician of the two of you. The fact is, surely, that government, particularly local government, has been changing very considerably over recent years. That is accepted. The straight point to you: is it not correct that perhaps LFEPA in its current form is out of date and past its sell‑by date, really?

• Question by: Fiona Twycross
• Meeting date: 02 December 2015

Fiona Twycross AM: We obviously have to make sensible use of resources in the face of cuts. Some of the new technology that could come online is really interesting and will offer exciting possibilities, but do you agree with the Londoner who contacted me yesterday to say that £283,000 for a website rebuild is bordering on scandalous?

• Reference: 2015/1961
• Question by: Richard Tracey
• Meeting date: 17 June 2015

Last week it was revealed that there were over 3,000 train journeys where Londoners could have claimed compensation because their train was late or cancelled. But only 15% of people who could claim actually did. Do you think that train operators and TfL should do more to promote the fact that commuters can receive compensation for late or cancelled journeys?

• Question by: Jenny Jones
• Meeting date: 17 January 2007

You can see from the questions that you have been asked today this is clearly a hot topic for us, and also, as politicians, we are very concerned about the issue of openness and the public knowing. So far this aspect has not been in the annual report, that is other information that I have. Is that not true? This is something you bring in to the annual report or is it simply that it is the first time you have had it so it has not happened yet?

• Question by: Mike Tuffrey
• Meeting date: 17 January 2007

Then I would like to conclude by pushing you to go further and to be public with people like us and, indeed, the 70,000 contributors so that in things that, as it were, I get, I can see you living out what you say your policy is, which is in the question, that you are progressively improving over time. Currently, I do not see that, and I think you should.

• Question by: Jenny Jones
• Meeting date: 17 January 2007

Judging from your answers, some of the information I have here that I was going to ask you about is completely erroneous, and I am going to be delighted if you tell me I am completely wrong. I would like to follow on from my colleague Mike's [Tuffrey] excellent line of questioning on openness. The feeling is generally that there is not as much openness from you as there are from other companies who have got the same sort of ethical and socially responsible stance. Can I clarify; you commented on the voting record, however my understanding is that although...

• Question by: Mike Tuffrey
• Meeting date: 17 January 2007

Thank you, and I welcome you and thank you for coming. This is an important topic if not one that the media particularly get very excited about. This question is all about socially responsible, ethical investment, and you will be aware that there is quite a debate as to whether there is a choice to be made between returns and ethics. My own view and what is behind this question is that if one is positively engaging - which is, I think, what your strategy is - then the two agendas come together, because the long term sustainable return is...

• Question by: Mike Tuffrey
• Meeting date: 17 January 2007

So if you have an approach or a strategy around engagement on these sorts of issues, is that in the public domain? Again, I could not find if you are engaging, which is the right strategy, what you are actually engaging on. And if you do not, will you promise to put that in the public domain?