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• Question by: Caroline Pidgeon
• Meeting date: 05 September 2019

Caroline Pidgeon MBE AM: I am increasingly concerned as to whether Stratford Station can safely meet growing passenger demand. Stratford Station is dangerously overcrowded, with well over 40 million passengers using the station a year, from only 12 million a decade ago. I understand plans to address overcrowding are looking solely at Stratford regional station, yet Stratford International could help relieve the situation. What are you doing to look at expanding the use of Stratford International Station to deal with this increase in demand?

• Question by: Caroline Pidgeon
• Meeting date: 06 September 2018

Caroline Pidgeon MBE AM: Thank you. We have heard a lot about the London Stadium but there are five different Olympic sporting venues in the Olympic Park. Two of these are the [Lee Valley] Hockey and Tennis Centre and the [Lee Valley] VeloPark, but they are owned and run by the Lee Valley Regional Park Authority, which Londoners all contribute to. What kind of relationship do you have with that Authority as the new Chief Executive and are you considering, or are you looking at developing, a joint strategy with that Authority to explore how together you can better deliver...

• Question by: Graham Tope
• Meeting date: 10 December 2003

That is very welcome. I think Sir John quite rightly said how important it is that victims continue to receive support. What are we doing to ensure that victims are kept informed of the progress of their case? Hopefully there is a lot of support usually at the beginning and shortly after the incident. It takes quite a long time to go through to judicial disposal. What attention is paid to keeping these victims informed?

• Reference: 2003/0145
• Question by: Lynne Featherstone
• Meeting date: 11 June 2003

The closure of the extremely busy Central Line for the best part of three months, though highly inconvenient, showed that London does not have to come to a halt if a key line is closed down. Do you now believe that TfL could get very much better value for money out of the PPP contracts if work to upgrade the Tube system (track, signalling, stations) were concentrated into periods where lines or sections of line were closed entirely, rather than being restricted to 12.30am 5.30am with all the inefficiencies of stop-start-stop that this entails? .

• Reference: 2003/0149
• Question by: Sally Hamwee
• Meeting date: 11 June 2003

Do you report directly to Bob Kiley? .

• Reference: 2003/0150
• Question by: Mike Tuffrey
• Meeting date: 11 June 2003

Mr O'Toole your strengths are obviously in contract management looking at your previous business experience. How can what you have learned from your previous experience be best applied to London's Tube network? .

• Reference: 2003/0151
• Question by: Lynne Featherstone
• Meeting date: 11 June 2003

Do you agree that there should be 5 key, and customer `friendly', indicators that Londoners can use to judge the success that Transport for London may, or may not make in operating the Tube? .

• Question by: Lynne Featherstone
• Meeting date: 11 June 2003

I hear what you are saying and I understand. You have three pieces of work: you must manage the contracts, manage the Tube running, and this third piece of work I am nagging you about. You do not want to raise expectations and you want to see that you do those first two pieces of work. I want to test you in two areas. The closure of the Central Line was one. I am looking at flexibility within the contract. You do agree there may be flexibility for negotiation within the contract, either along those lines or indeed along what...

• Question by: Lynne Featherstone
• Meeting date: 11 June 2003

I am not saying `rush', but you must understand that for three years I and others, including Bob Kiley, have said that PPP is not going to deliver for London. Therefore, while you are doing what you can with the PPP and with London Underground, I am asking for a commitment that you look for flexibility in the contract and will look for add ons, perhaps not in the first year but the work surely has to start now in looking for where you can deliver more for London than the Government has saddled us with.

• Question by: Lynne Featherstone
• Meeting date: 11 June 2003

I understand where you are coming from on that, but I have to say I thought the Government did a terrible job in negotiating the PPP. Do you think your skills will be better than the Government's?