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• Reference: 2007/1207
• Question by: Roger Evans
• Meeting date: 23 May 2007

How many complaints have London Buses received specifically concerning the bus driver to date, since 2003? Can you provide a yearly breakdown?

• Reference: 2007/0669
• Question by: Murad Qureshi
• Meeting date: 21 March 2007

I appreciate that you have no powers over the First Great Western franchise but can you please lobby them to make sure that they improve their London commuter services which run from Paddington and continue to be one of the worst rail commuter lines in London whilst making the largest profits?

• Reference: 2007/0356
• Question by: John Biggs
• Meeting date: 21 February 2007

Do you see value in copying the major projects agreement developed and used at Heathrow Terminal 5 for the Olympics in order to maintain good and harmonious partnership and good working practices and as a part of the strategy through this to manage costs?

• Reference: 2007/0385
• Question by: Mike Tuffrey
• Meeting date: 21 February 2007

In your answer to question number 2842/2006 you provided figures on under-occupancy of housing from 2001. Given the powers that will transfer to you under the current GLA Bill, will your office agree to collect data on under-occupancy regularly, and could you please confirm when the next set of figures will be available?

• Reference: 2007/0191
• Question by: Andrew Pelling
• Meeting date: 30 January 2007

Duplicate Question.

• Question by: Jenny Jones
• Meeting date: 17 January 2007

You can see from the questions that you have been asked today this is clearly a hot topic for us, and also, as politicians, we are very concerned about the issue of openness and the public knowing. So far this aspect has not been in the annual report, that is other information that I have. Is that not true? This is something you bring in to the annual report or is it simply that it is the first time you have had it so it has not happened yet?

• Question by: Mike Tuffrey
• Meeting date: 17 January 2007

Then I would like to conclude by pushing you to go further and to be public with people like us and, indeed, the 70,000 contributors so that in things that, as it were, I get, I can see you living out what you say your policy is, which is in the question, that you are progressively improving over time. Currently, I do not see that, and I think you should.

• Question by: Jenny Jones
• Meeting date: 17 January 2007

Judging from your answers, some of the information I have here that I was going to ask you about is completely erroneous, and I am going to be delighted if you tell me I am completely wrong. I would like to follow on from my colleague Mike's [Tuffrey] excellent line of questioning on openness. The feeling is generally that there is not as much openness from you as there are from other companies who have got the same sort of ethical and socially responsible stance. Can I clarify; you commented on the voting record, however my understanding is that although...

• Question by: Mike Tuffrey
• Meeting date: 17 January 2007

Thank you, and I welcome you and thank you for coming. This is an important topic if not one that the media particularly get very excited about. This question is all about socially responsible, ethical investment, and you will be aware that there is quite a debate as to whether there is a choice to be made between returns and ethics. My own view and what is behind this question is that if one is positively engaging - which is, I think, what your strategy is - then the two agendas come together, because the long term sustainable return is...

• Question by: Mike Tuffrey
• Meeting date: 17 January 2007

So if you have an approach or a strategy around engagement on these sorts of issues, is that in the public domain? Again, I could not find if you are engaging, which is the right strategy, what you are actually engaging on. And if you do not, will you promise to put that in the public domain?