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• Question by: Dee Doocey
• Meeting date: 21 October 2009

In retrospect, do you regret perhaps not negotiating more robustly - I am choosing my words with care - with the IOC over some of its more elitist demands? For example, we spent vast amounts of money upgrading the transport system but it is insisting that nearly half the people have got the right to use the roads.

• Question by: Dee Doocey
• Meeting date: 10 November 2007

I am not arguing with the principle. I am just trying to understand how many of the 70,000 volunteer places will actually be available if the sponsors take up their allocation and do not decide to give them to the community. How many are going to be available for the community? Is it 60,000, is it 50,000 or is it 65,000?

• Question by: Dee Doocey
• Meeting date: 10 November 2007

I will come on now to sponsorship. There have been reports in the press that sponsors are going to get an allocation of tickets, which is perfectly understandable. I suppose you share my view and hope that it will not be like Wembley, where so many of the tickets are sold to people who have no interest in football and have their back turned to the game. My main concern is it is also reported in the press that staff of sponsors are going to get the opportunity to have some of the volunteer places. First of all I want...

• Question by: Graham Tope
• Meeting date: 10 December 2003

That is very welcome. I think Sir John quite rightly said how important it is that victims continue to receive support. What are we doing to ensure that victims are kept informed of the progress of their case? Hopefully there is a lot of support usually at the beginning and shortly after the incident. It takes quite a long time to go through to judicial disposal. What attention is paid to keeping these victims informed?

• Reference: 2003/0145
• Question by: Lynne Featherstone
• Meeting date: 11 June 2003

The closure of the extremely busy Central Line for the best part of three months, though highly inconvenient, showed that London does not have to come to a halt if a key line is closed down. Do you now believe that TfL could get very much better value for money out of the PPP contracts if work to upgrade the Tube system (track, signalling, stations) were concentrated into periods where lines or sections of line were closed entirely, rather than being restricted to 12.30am 5.30am with all the inefficiencies of stop-start-stop that this entails? .

• Reference: 2003/0149
• Question by: Sally Hamwee
• Meeting date: 11 June 2003

Do you report directly to Bob Kiley? .

• Reference: 2003/0150
• Question by: Mike Tuffrey
• Meeting date: 11 June 2003

Mr O'Toole your strengths are obviously in contract management looking at your previous business experience. How can what you have learned from your previous experience be best applied to London's Tube network? .

• Reference: 2003/0151
• Question by: Lynne Featherstone
• Meeting date: 11 June 2003

Do you agree that there should be 5 key, and customer `friendly', indicators that Londoners can use to judge the success that Transport for London may, or may not make in operating the Tube? .

• Question by: Lynne Featherstone
• Meeting date: 11 June 2003

I hear what you are saying and I understand. You have three pieces of work: you must manage the contracts, manage the Tube running, and this third piece of work I am nagging you about. You do not want to raise expectations and you want to see that you do those first two pieces of work. I want to test you in two areas. The closure of the Central Line was one. I am looking at flexibility within the contract. You do agree there may be flexibility for negotiation within the contract, either along those lines or indeed along what...

• Question by: Lynne Featherstone
• Meeting date: 11 June 2003

I am not saying `rush', but you must understand that for three years I and others, including Bob Kiley, have said that PPP is not going to deliver for London. Therefore, while you are doing what you can with the PPP and with London Underground, I am asking for a commitment that you look for flexibility in the contract and will look for add ons, perhaps not in the first year but the work surely has to start now in looking for where you can deliver more for London than the Government has saddled us with.