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• Question by: Tony Devenish
• Meeting date: 23 July 2020

Tony Devenish AM: Chair, I will be very succinct. Two questions, and I will put them to Jace Tyrrell, and others can come in when they get called by other Assembly Members. Jace, could you please just give us an update on where we are on business rates and what we need the Government to do? That is my first question. Secondly, would you agree with me the biggest concern is that the lost generation are the teens and early 20s that are not already in work? Let’s not always say, “What can Government do?” What can business do to...

• Question by: Tony Devenish
• Meeting date: 05 March 2020

Tony Devenish AM: Mr Mayor, going back to Assembly Member Arnold’s question about tin-eared anti-customer service culture, in many ways the best question I have heard in the entire four years from this Assembly, I have a suggestion for you. Will you consider involving the retiring Deputy Chair and Chair of the Assembly in the recruitment of Mr Brown’s successor? We have to sort out customer services. It is a shocking set of customer services. TfL does many things well, but customer service is not one of them.

• Question by: Tony Devenish
• Meeting date: 05 March 2020

Jennette Arnold OBE AM (Chair): I would not normally take a follow‑up question from the Member who has put that question because this is not Mayor’s update but because of the publicity and the concerns that I know of and a number of Members have raised about Hammersmith Bridge, can I ask Assembly Member Devenish if he has anything briefly to say in response to the Mayor? Tony Devenish AM: Good morning, Mr Mayor. As you know, it has been shut for 11 months, Hammersmith Bridge. We still do not have a direct plan of when we are going to...