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• Question by: Darren Johnson
• Meeting date: 10 December 2003

Given that those responsible for racist and sexist behaviour in the force have often been responsible for homophobic behaviour as well, can you outline how homophobia is tackled as part of the programme of initiatives that Toby outlined?

• Reference: 2003/0150
• Question by: Mike Tuffrey
• Meeting date: 11 June 2003

Mr O'Toole your strengths are obviously in contract management looking at your previous business experience. How can what you have learned from your previous experience be best applied to London's Tube network? .

• Question by: Darren Johnson
• Meeting date: 11 June 2003

Just as Bob said the absence of graffiti on the network would give vital reassurance to people in terms of safety, do you not agree that the presence of staff on the stations provides the same sort of vital reassurance to people on safety issues? It is not only going to be psychological; it is also going to be practical. There will be practical benefits of tackling graffiti, safety, crime issues, or whatever and you do need a visible presence there. CCTV cameras in themselves will not be sufficient. You do need to maintain that staff presence.

• Question by: Mike Tuffrey
• Meeting date: 11 June 2003

Just a technical supplementary: you said that the freehold remains with the public sector, with TfL. Can you summarise for us the extent of the leasing arrangements, in terms of the practical day to day ownership and control of the stations? I am interested in this `capturing the development gain" point.