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• Reference: 2003/0178
• Question by: Toby Harris
• Meeting date: 11 June 2003

What priority will you give to raising tube stations to the Secure Stations standard? .

• Reference: 2003/0180
• Question by: Meg Hillier
• Meeting date: 11 June 2003

What potential does Mr O'Toole see for improved integration of single-journey ticketing between London Underground and the overland suburban rail network? Does he see this as a priority? What will he be doing to move this forward? .

• Question by: Meg Hillier
• Meeting date: 11 June 2003

I wanted to ask Tim O'Toole: I know you are not yet hands on at London Underground. When you are, you will experience the difficulty in working with overland rail, where there are interchanges which have combined stations. Do you have any thoughts yet about whether you will be revisiting the escalator policy at those interchanges, where lifts are proposed for new stations but often escalators are not? They are expensive, but they are also a very valuable part of access to local people " not just people with mobility problems, but to have them in addition to lifts is...

• Question by: Meg Hillier
• Meeting date: 11 June 2003

And where they do not exist?

• Question by: Toby Harris
• Meeting date: 11 June 2003

Can I have your assurance that the focus of this, including the works on CCTV and so on, will not simply be about Zone 1, the most used stations, and the one where all the tourists go. In the area I represent, and I know there will be colleagues around the table for whom it is the same, that it is the most suburban, perhaps less busy, stations in which people feel the most insecure. Will efforts be targeted outside the central zone?

• Question by: Toby Harris
• Meeting date: 11 June 2003

Thank you for that. The information I have, and it may be out of date, is that only 27 Tube stations had achieved the Safer Station status. I accept your point that this may be an expensive process, so what alternatives would you put in place to establish the extent to which the users of stations feel they are safe and secure? A survey I conducted of users in my constituency earlier this year found that 40% felt their station was unsafe. They also had concerns about cleanliness and the lack of adequate information there. What steps would you see...

• Question by: Toby Harris
• Meeting date: 11 June 2003

What are your objectives in terms of staffing of stations? Do you have a core figure that you feel should ensure that, however remote it is in terms of the London Underground empire, there will always be staff on duty and available to passengers should they want reassurance or information?

• Question by: Toby Harris
• Meeting date: 11 June 2003

Do you believe there should always be station staff on duty in all stations?