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• Reference: 2015/4389
• Question by: Caroline Pidgeon
• Meeting date: 16 December 2015

With passengers using the London Underground now at record levels is it not time that TfL centrally collected and regularly published details of all Local Station Control measures relating to partial closures of London Underground stations so that a full picture can be obtained of the levels of overcrowding and disruption facing passengers

• Reference: 2015/4210
• Question by: Caroline Pidgeon
• Meeting date: 16 December 2015

In response to my question on TfL bonuses and bus KPIs (2015/3112) you stated 'Bus route schedules are regularly revised to improve reliability and reflect conditions at the time. Minimum Excess Wait Time (EWT) standards are similarly set in relation to known traffic disruption on routes and can be updated to reflect more recent road conditions if necessary. This means the system incentivises bus operators to meet achievable targets and exert influence over reliability through well-developed service control methods'. Please state which bus routes have had their Minimum EWT standards updated in the last twelve months and when each update...

• Reference: 2015/4211
• Question by: Caroline Pidgeon
• Meeting date: 16 December 2015

In response to my question on TfL bonuses and bus KPIs (2015/3112) you stated the KSI figure for 2014 was 185. Data published on the TfL website seems to contradict this figure, showing as many as 1310 KSIs (10 killed, 1300 seriously injured/hospitalised). Please would you explain this significant discrepancy?

• Reference: 2015/4212
• Question by: Caroline Pidgeon
• Meeting date: 16 December 2015

What plans does TfL have to improve the way in which it presents information about collisions caused by buses so that it is actually useful to other road users?

• Reference: 2015/4213
• Question by: Caroline Pidgeon
• Meeting date: 16 December 2015

The Piccadilly Line suffered from ongoing delays in November, with serious disruption nearly every morning for a two week period. London Underground put this down to a 'lack of available trains' and 'leaves on the line'. With proper management and planning, surely these problems can be avoided. Would you explain how this was allowed to happen and what steps are being taken to make sure it does not happen again?

• Reference: 2015/4214
• Question by: Caroline Pidgeon
• Meeting date: 16 December 2015

What proportion of ticket machine areas and Help Points in TfL stations have hearing loops? By when will it be 100%?

• Reference: 2015/4215
• Question by: Caroline Pidgeon
• Meeting date: 16 December 2015

What plans does TfL have to improve the availability of information regarding lift closures? Will TfL commit to introduce a single page on the website to show all closures?

• Reference: 2015/4216
• Question by: Caroline Pidgeon
• Meeting date: 16 December 2015

What plans does TfL have to introduce magenta gilets for gate-line staff, in order to make finding them a lot easier for disabled and visually impaired passengers?

• Reference: 2015/4217
• Question by: Caroline Pidgeon
• Meeting date: 16 December 2015

In response to my question on the Loampit Vale TfL consultation (2015/3569) you stated that the cycle lane was going to be removed, because it was too narrow and replaced with a 4m width traffic lane. Are you aware that traffic lanes of 4m width are contrary to long established London Cycling Design Standards, which advise strongly against lane widths of less than 4.5 metres as being unsafe for overtaking?

• Reference: 2015/4218
• Question by: Caroline Pidgeon
• Meeting date: 16 December 2015

In response to question 2015/3095 you stated that cycle lanes should not be less than 1.5 metres wide. Why is this half a metre less than the minimum of 2 metres recommended in the Transport Committee's 'Gearing Up' report on cycle safety?