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• Question by: Kit Malthouse
• Meeting date: 15 September 2010

I wanted to ask specifically about the situation on the Marylebone Road which is causing consternation in that northern part of Westminster. I should declare that I live two blocks away from the Marylebone Road. As you will know, because you cycle it very often, the Marylebone Road is two lanes of normal traffic and one bus lane. The plans under the Olympic Route Network are to put a lane outside the bus lane, therefore reducing the lane for normal traffic down to one lane. That will cause alarm, not least because obviously that will cause massive traffic jams at...

• Question by: Kit Malthouse
• Meeting date: 09 June 2010

I wanted to underline that in my constituency, I have the Millbank Estate which is part of the disposal programme. I wanted also to ask you to look very carefully at some of the guarantees that have been given. At the Committee meeting last night it was Andrew Boff who pointed out that the current guarantee on 90% of all new vacancies going for affordable housing will mean that there is a 10% each year diminution in the number of flats that will be available. We managed to extract from Sir Stuart Hampson that meant, over a period of 15...

• Question by: Kit Malthouse
• Meeting date: 09 June 2010

In respect of parking charges, can I invite you to consider that while Tony Arbour's residents enjoy free parking in the Royal Parks which you are guaranteeing, my residents do not in their local parks and, therefore, my residents are, in effect, subsidising the maintenance of Richmond Park for the pleasure of Tony Arbour. We would welcome the introduction of honesty boxes in the Royal Parks in central London for the relief of the extremely high charges that are levied on my residents for using the parks. I wondered whether you would bear that in mind before you favour the...

• Reference: 2010/1023
• Question by: Kit Malthouse
• Meeting date: 17 March 2010

Can the Mayor please confirm the further procedures now required by law that will put him in a position to make a decision to remove or retain the western extension to the congestion charge zone?

• Reference: 2010/0462
• Question by: Kit Malthouse
• Meeting date: 24 February 2010

Following the severe delays recently endured by people trying to renew their resident discount for the congestion charge, when will the current operators contract will be up for renewal, and what delay the contractors should expect if they apply for a renewal?

• Reference: 2010/0464
• Question by: Kit Malthouse
• Meeting date: 24 February 2010

Will IBM be penalised for its failure to respond to congestion charge resident discount applications within a reasonable period? If so, what will the penalty be?

• Reference: 2010/0465
• Question by: Kit Malthouse
• Meeting date: 24 February 2010

Many people suffered extensive delays and inconvenience receiving their congestion charge resident discount and have been forced to pay the full fare and subsequently claim the money back, will these people be given compensation by IBM? And if so, how much?

• Reference: 2010/0466
• Question by: Kit Malthouse
• Meeting date: 24 February 2010

If those residents severely inconvenienced when renewing their resident discount for the congestion charge are not to be compensated by IBM, will the Mayor ask TfL to ensure that they will be duly compensated for the difficulties they have endured?

• Reference: 2010/0467
• Question by: Kit Malthouse
• Meeting date: 24 February 2010

What are the current average call waiting times for those residents calling the congestion charge customer care line?

• Reference: 2010/0468
• Question by: Kit Malthouse
• Meeting date: 24 February 2010

TfL have been offering refunds to those residents that, due to the current backlog, had to pay the full £8 congestion charge on a daily basis until their account was updated. Why are some residents waiting longer than the ten days TfL specified for their refunds, and is this right?