- Reference: 2013/5220
- Question by: Andrew Dismore
- Meeting date: 18 December 2013
Further to your answer to Question No: 2013/4157: "A constituent recently needed to report a lost mobile phone. Until recently, she could have walked 5 minutes to Fortis Green Police front desk and the process would have taken 5 minutes. Now, just for this minor thing, she had to ring 3 times to Hornsey front desk, over 2 days. A very polite, apologetic policeman said there was only him at the desk. He was always busy with other members of the public, and twice said he would ring back, but was kept too busy to do so. The 3rd time...