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• Question by: Angie Bray
• Meeting date: 12 March 2008

I am not really interested in your views on education. We are here to talk about the issue of your misused congestion charge which is now scooping up all sorts of people that really are not trying to show off in fancy fast cars; they are decent people who happen to have a family sized car and you are not addressing that.

• Question by: Angie Bray
• Meeting date: 12 March 2008

The final quote I will tell you, 'We are increasingly feeling picked on for the 'crime' of being a nuclear family with children'. That is their view of how you treat them. Let me just ask you other question which I think is another interesting way that you have arrived at this one size fits all and is really affecting too many people. Band G cars before 2000, some of them can prove to have the emissions that would get them under the wire as far as your £25 or £8 charge is concerned but you have scooped them up...

• Question by: Angie Bray
• Meeting date: 12 March 2008

I think you are also suggesting that they change a school which their children have clearly been at for some time now and I do not think that changing the education issue is necessarily the way round it. What we have here is an inflexible attitude which scoops everybody up. You love to hide behind the Lamborghinis and the great big Chelsea tractors but what you are failing to acknowledge is that for a lot of decent people who have large cars with large families you are penalising hardworking families just for the sake of a bit of flag waving.

• Question by: Angie Bray
• Meeting date: 12 March 2008

Final question from the excellent article in the business section of The Independent by Stephen King; he asked what you say to somebody who does want to be a good non-polluting type person but does not want to pay your congestion charge who has sold her small car and bought a G-Wiz electric vehicle and then along you come tweaking and changing all the criteria and the goal posts and everything else again and why did she bother because she is stuck with her Band A or Band B car? She could still have been treated by you as a...

• Question by: Angie Bray
• Meeting date: 12 March 2008

You see; here we go. You always try to lump everything into the most obvious hate icons but in fact I would like to bring your attention to one particular family who have been in touch with me and I would like to demonstrate to you that there are consequences, possibly unintended, for hardworking, decent families with four children or three children and one on the way that I do not think you thought through properly. The issue is this; a family who live in Battersea take their two older children to school across the bridge every day so they...

• Question by: Geoff Pope
• Meeting date: 12 March 2008

Will you ensure that other post offices are not short changed in that way?

• Question by: Geoff Pope
• Meeting date: 12 March 2008

Are you aware that, worse than this, at least one main post office is effectively closed at the moment at least for the business of renewing Freedom Passes and that is the main post office at Enfield? It has told people to come back next Monday because TfL has not sent them the renewal forms or the Freedom Pass stickers.

• Question by: Geoff Pope
• Meeting date: 12 March 2008

It certainly comes as a shock that 169 branches are going to be closed. I am not asking you to take those over but is it possible for your staff, using demographic data, to do your own equalities impact in order to show the impact this will have on poorer people?

• Question by: Angie Bray
• Meeting date: 12 March 2008

I think the problem is that what you are doing is you are switching an awful lot of other people who do not get their free travel off the buses altogether and the problem for you is that they are going to go back to using their cars again which is precisely the opposite of the effect that you want to create in London.

• Question by: Angie Bray
• Meeting date: 12 March 2008

So it is a short sharp shock for the passengers who have paid for their fares as well, isn't it? Every time there is a short sharp shock being delivered they are on the receiving end as well.