- Reference: 2024/0974
- Question by: Neil Garratt
- Meeting date: 15 March 2024
Your response to question 2024/0787 raises some serious questions about TfL's oversight of passenger safety at Tube stations, specifically at High Barnet Station where, on 30 September 2022, a female passenger suffered life changing injuries after falling onto the tracks unnoticed by station staff or Tube employees until two Tube trains had struck her. Your response stated, "the customer risk assessments on London Underground detail specific hazards, the risks associated with these and the mitigation measures that are in place to manage them" while the victim's statements on the 4 January 2024 Jeremy Vine Programme indicate clearly that the 'mitigation...